OVERVIEW
Non-Banking Financial Companies (NBFCs) play a crucial role in financial services, offering credit, investment, and asset management solutions. To ensure compliance, operational efficiency, and risk management, NBFCs must establish well-defined policies.
IMPORTANCE OF POLICY FRAMEWORK
- Ensures regulatory compliance
- Enhances operational efficiency
- Mitigates financial and reputational risks
- Improves customer trust and transparency
- Strengthens internal control mechanisms
KEY POLICIES FOR NBFCS
NBFCs should draft and implement policies covering various operational and regulatory aspects. Some of the essential policies include:
- Credit & Loan Policy
- Risk Management Policy
- KYC & AML Policy (Know Your Customer & Anti-Money Laundering)
- Fair Practices Code (FPC)
- Cybersecurity & IT Policy
- Interest Rate Policy
- Recovery & Collection Policy
- Outsourcing Policy
- Customer Grievance Redressal Policy